Case study- Trading
Synopsis

Understanding complexities, issues and challenges of integrating diverse business aspects using modern engineering approaches:
- Integrating contradictory functions and requirements
- End user and stake holder up gradation
- Technology and change management
- Flexible yet standard Management Information Systems
Overview of the Company
Our client, an international trading company, provides a comprehensive range of attractive and essential products and technical support to almost all public and private sector industries and helps its customers become more productive and efficient. Our client represents around 50 internationally reputed Companies in the State of Qatar.
Also, our client has made significant contributions to the local industry by introducing several new technologies, processes, applications, and ideas ensuring growth to its customers, partners, and the country. The company has also made substantial investments in the country through continual improvement process, increasing manpower, diversifying product range, and raising stock levels.
Our Client take an active & leading role in providing Oil & Gas field supplies, Machinery and equipment, Chemicals and water treatment supplies, Water testing laboratory, Onsite services and Project support services.
Background
As businesses grow, develop and leap out to new horizons, individual driven business processes have proved to have diminishing efficiencies and effectiveness. People, technology and business processes are forced to radically change in pursuit of evolving business environments around the globe. As trade and commerce continue to reshape businesses, trading establishments encounter complex real-time business problems on both day to day operations as well as strategic grounds.
Problem
Our client is one of the top notch trading establishments in the Middle East with wide spread operations in the region. Increased diversification to assure maximum value addition has in fact resulted in business domains that go far beyond the operations of general trading. Strategically posed to be a vital player in this segment, exponential growth has made the establishment of a high-end sophisticated yet flexible management control system to integrate various business processes inevitable.
While allowing for flexibility, it is also mandatory that all loose ends are to be tied appropriately without compromising on sanctity. Information stored shall be accessible to the management at any moment to the finest detail. But tailor-made business processes and complex data entry of micro financials demand a standard but yet custom made solution on a case to case basis.
Case analysis:
Challenges:


- Contradicting requirements
- Complex business value chain
- Tailor-made solution
- Attention to detail without bypassing the big picture and vice versa
- Consolidation and integration of diverse business domains to ensure efficient MIS for strategic advantage
Approach:
- Detailed study of various possibilities and solutions
- Thorough business process and value chain analysis
- Effective and real-time simulation on a case to case basis
- Establish user comfort at both ends – end user as well as management
- Ensure uniform process control, quality and sanctity
Key Result Areas:
- Accommodated complex process flow based on simulated circumstances
- Full-fledged integration of diverse business operations into one bracket in a flexible manner
- Consolidated inventory database for multiple locations
- Integrated finance to the most accurate detailing
- Achieved real-time synchronization of physical and record
- Product quality in terms of stake holder (end user and management) utility
Solution:
Pracoss provides YSer Trading ERP Solution which provides optimum control over ever changing enterprise-wide processes and operational management. YSer Trading is empowered to handle entire operational & functional of an organization such as planning, fixed asset management, Costing, Finance and in total.
YSer Trading provides the power to combine individual customer and supplier management, transactional fluidity, incisive strategic analysis and smooth procurement and sales, with strong financial and inventory operations. Yser Trading provides Multiple Outlets at different locations for Sales activities & an integrated Warehouse for inventory management.
Case Study – Manufacturing [FMCG]
Synopsis
ERP implementation by way of business process transformation – Tackling issues from the scratch

- Total transformation of information systems
- Evolving structured insights from disordered and disbanded business functions
- Integrated real-time information at Management desk for improved process control
- Consolidation of non-standard functions and business metrics
- Value chain re-engineering for better process control
Overview of the Company
Our client is one of the craftsmanship oriented Bakery and Fast Food with state of the art machineries & equipments. They produce Pre-Fermented Frozen Dough (PFF), Part Baked Frozen Breads (PBF), Fully Baked Frozen Breads (FBF), and another 100s of variety of food items.
Today, our client isn't just the foremost baking company in the Gulf region, but ranks among the finest in the world in terms of innovation, quality and product range. Counting the hospitality industries most reputed names among its clients, The Company has pioneered the concept of Total Bakery Solutions to deliver a distinct advantage to its partners.
Background
The manufacture of fast moving consumer goods has always continued to be one of those industry segments that have always demanded for continuous process control across the value chain spectrum. As markets have become more vibrant, geographically expanded and competitive, this segment has witnessed some radical business process transformations in the last few years. Manufacturing enterprises around the globe in this segment continue to rapidly integrate both backward as well as forward to maximize value addition of business. As integration attracts complexities and challenges, most organizations are forced to adopt sophisticated Management Information Systems for better process control and competitive advantage.
Problem
Our client is one of the leading integrated manufacturers in the F&B industry across the Middle East with, business operations including retailing, spread across geographies in the region. As businesses continue to grow in both dimensions, horizontal and vertical, management control over key business aspects has always continued to get more complex. This in fact has resulted in cost overruns at various cost centres and business domain. Being in the business of manufacture of perishable goods, total transformation of business process to arrive at meaningful insights requires close monitoring of business functions in detail to the best possible indivisible extent.
Case Analysis


Challenges:
- Loose ends across the value chain spectrum
- Identifying dark holes during process re-engineering and product design
- Identifying evitable cost overruns and cost centres
- Integrating complex and diverse business functions
- Consolidation of non-standard business metrics for making informed decisions
- Change in management during pre-commissioning, commissioning and post commissioning
Approach:
- Design of flexible business process transformation
- Custom-made design
- Attention to detail
- Establish user comfort at both ends – end user as well as management
Key Result Areas:
- Achieved integration of retail POS and normal sales
- Bridged the gap between different functional domains such as manufacturing, sales, retail sales and logistics to enable efficient process control for management
- Connected the dots – Accomplished consolidation of inventory management at both, inbound and outbound ends of the value chain
- Integrated different cost metrics to standard units for better cost control and monitoring – wastage and consumption of consumables
- Accommodated degree of flexibility for end user as well as management – Inventory of retail POS are monitored separately for better process control
- Product quality in terms of stake holder (end user and management) utility
Solution
Pracoss provides YSer Manufacturing ERP Solution that helps an organization plan production with the optimum utilization of all available resources. Material requirement planning is done based on production plan and machinery availability. YSer Manufacturing maintains cost-effective inventory levels & reserves quantity for production. Other processes such as purge control & miscellaneous expenses handled efficiently in YSer Manufacturing.
It allows you to monitor order status, and concurrently coordinate manufacturing, inventory and dispatch of finished goods - across multiple locations. It provides visibility & control needed to compete in a highly complex production environment.